Greenwashing: warning against refurbished providers

VG word pixels

Refurbished devices

Consumer protection has warned three suppliers of refurbished devices for greenwashing, misleading prices and illegal cookies.


Vendors like Refurbed promise refurbished devices for little money and with low emissions.
© Refurbed

Of the Consumer Center Federal Association (VZBV) has warned three operators of refurbished marketplaces that overhaul used smartphones, laptops and other electronic devices and offer them for sale again. The reasons for this are, on the one hand operated greenwashing, misleading price information, advertising with unrealistic price advantages and illegal advertising cookies.

Greenwashing is a fraudulent label that praises particularly environmentally friendly and responsible products, methods or companies without any real reference to production or corporate culture. This includes information such as “CO2 emissions are reduced by 70 percent” or “100 percent climate neutral” as well as statements on the allegedly saved electronic waste.

The VZBV emphasizes that the refurbishment of used devices also produces CO2 emissions and electronic waste, for example when batteries and other parts are replaced. It lacks precise information on the websites of the providerswhich support their statements and provide more detailed information on their own procedures.

In addition, so-called “strikethrough prices” on the websites a high price saving for the devices purchased, without specifying whether the higher price is the price of the new device, a used device or another comparable price.

Also when dealing with advertising cookies there was criticism because these were stored without consent for advertising and analysis purposes. In one case, a company is said to have even used cookies after the user explicitly told them not to use them objected would have.

See also  Roblox Anime Rifts Codes (March 2022) - Flame Breathing

Two of the warned companies issued a cease-and-desist declaration and changed their website based on the criticism. On the other hand, the VZBV has against a company based in the Netherlands lawsuit filed. French consumer protection also complained in France UFC Que Choisir against an entity, namely against the Paris-based refurbished shop Back Market.


consumer protection

Amazon Prime: Canceling a subscription is becoming easier

In the future, it should be easier to cancel a subscription to Amazon Prime. This is to be done in the interest of consumer protection and will apply from July.

19.7.2022 from
Laura Pippig

Continue to home page

more on the subject

shutterstock whiteboard

Less sales

Technology market development: Poor forecast for 2022

In 2022, significantly fewer devices are to be delivered than in the previous year. That shows a new statistic with gloomy forecasts for the…


Those believed dead live longer

Skull and Bones: Ubisoft’s Pirate Game Gets…

The pirate game “Skull and Bones” finally got gameplay scenes and a release date. Ubisoft revives the long-awaited title from the dead.

Asus ROG Thor

The new generation

For Geforce RTX 4000 & Co.: First power supplies with…

The hardware manufacturers Asus and Seasonic are preparing for the new GPU generation and are offering power supplies with 600 watt connectors for Nvidia and AMD…

Aya Neo Air
Hand operating a hologram with update icon

problem patch

Windows 11: Update causes an endless loop

The latest patch for Windows 11 causes problems for some users. Since the update KB5015814 the system does not start or hangs in the start menu…