Steam Deck: Valve repairs defective consoles itself – even after the warranty has expired
Valve has announced the establishment of its own repair centers, which can also be used for non-warranty damage to the Steam Deck. Fortunately, this has no influence on the availability of instructions and spare parts: the company wants to continue to offer the corresponding components.
With the handheld console Steam Deck, Valve has broken new ground in several areas. One of them is repairability. With 7 out of 10 points from iFixit, this is not quite optimal, but Valve tries to ensure a good supply of official spare parts. Anyone who fails with help one of the many guides If you want to try the repair yourself, you now have another option: a repair by the manufacturer.
Steam Deck Repair Centers
As Valve announced yesterday, the company has set up its own repair centers for this purpose. Among other things, these are intended to be used for warranty processing and to correct errors that have occurred during the warranty period in order to then send the corresponding device back free of charge.
But even after the end of the warranty, or in the event of damage not covered by the warranty, users should have access to the repair centers. As soon as you have contacted the support, you can supposedly send in the device. The customers then receive an offer from the repair center to have the handheld repaired for money. If you don’t accept this offer, you should get the console back unchanged and free of charge.
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According to Valve, the repair centers should be an additional service. This should not affect the availability of official spare parts and repair instructions. So if you want to repair your Steam Deck outside of the warranty, you can probably still do that in the future.
Reference-www.pcgameshardware.de