5 ways to check that your operator does not cover the speed of your Internet connection

It is clear that nobody likes that our own operator covers our Internet connection, because we are paying for a speed that they themselves do not comply with. If you want to know how you can check it, be sure to read this article.

When we are on the web watching any type of website, but it does not go smoothly because the videos do not load smoothly, the pop-up windows take a long time to appear or because the photos do not appear immediately, we know that something is not right.

It may be that we are facing a specific failure, that is, the network at that moment has slowed down for whatever reason, but after a few minutes everything works correctly again.

But when this failure is continuous, we can suspect that the connection we are paying for is not the one they are offering us, since we could be facing a case of internet throttling.

If you want to verify that this is not happening to you or that you really suffer from this problem, it is best to continue reading.

When do we talk about Internet limitation?

we call Internet limitation when our internet service provider (ISP) intentionally limits network speeds.

They do this to reduce costs, although after public opinion they always provide an unlimited data system for everyone who has contracted it.

If you have noticed that, at certain times of the day, usually the same times or in certain activities, generally online games or massive downloads, the connection worsens, but neither is the weather bad nor is there any reason for this to occur, it could be that they are limiting your connection.

These types of practices were common, especially when working with YouTube or Netflix in the toughest times of the Coronavirus pandemic, but it seems that it is still happening now.

Let’s see several ways to check if we have this problem with our network, always verifying that we do not have any monthly data limitation or that we have not exceeded what our contract specifies.

speed on device

The best thing we can do is check the speed we have and compare it with the one we have contracted. we can make one internet speed test like the one of Google Measurement Lab.

Is test is one of the most reliable that there is on the network and that will allow us to verify if we have any type of blockages or limitations in the service.

The most advisable thing is to do several tests a day, as network speeds are not the same throughout the day. In this way we can average the speed to be even more objective in this regard.

If you see that, during the tests, in the vast majority of the times, the contracted speed differs a lot from the real one, it is time to contact your provider to solve it immediately.

video speed test

It may be that the only moment where we really notice that everything is slowing down is at when watching a video or loading places where there is some kind of transmission.

Sometimes there are ISPs that make certain sites go slower to discourage us from entering or to get us to enter less often.

In this of the videos and streaming we can choose between Fast.com de Netflix o Video Quality Report of Google to verify if they limit our access.

Usar VPN

If the problem with your provider is directed to specific sites, as we have seen in the previous point, or to particular situations, always you can use a VPN to make sure that doesn’t happen.

This type of private networks (VPN) allow us to surf the net anonymously, so that the ISP cannot track our activity, therefore, it will not be able to limit the connection either.

It is the best way to see ourselves free from this abuse, as long as it is carried out on specific sites.

interconnection problems

Sometimes the problem can come from the point of interconnection. So we can run the Internet Health Test of Battle Net that is capable of check different paths and determine any problems.

Sometimes the problem is one provider against another, so the internet speed at certain particular points to force other ISPs and carriers to pay an additional fee.

In this case, the user is involved in a problem between several ISPs without having anything to do with such action. But here we can do little, except check what is happening to us, claim and in the worst case, leave that provider.

scan ports

As you well know, a port is the union between the computer and some device or program.

These ports are mainly used when playing certain games that depend on the network to work or are online.

We can scan the ports that we have open on the computer to run games or other types of programs to see if they are being throttled by the provider, something that for quite some time was a more or less common practice depending on the provider.

This results in a quite obvious limitation of the data, so it is best to scan the ports. We have several possibilities such as Server Port Test, Game Port Test, Application Port Test, or P2P Port Test.

In this way we will have verified all possible cases and we will know exactly where the problem is occurring.

What to do to fix it

If we have detected this problem in any of the variants that we have shown you, the best thing to do would be to talk to our supplier and make things clear so that this practice does not happen again, since they are not complying with what they have agreed to in the contract. intentional.

The problem is that demonstrating this type of practice is complicated. If we continue with the problem, we could reach a legal complaint, but there is already a decision of each one.

We can use some way to stop this type of practice ourselves, such as:

• We will can hire a VPN so that we always browse incognito or at least do it when we are in designated applications as we have seen before. The problem with this is that to get a good one you usually have to pay.
• We can also change supplier and choose one that we know does not carry out this type of practice. This will be best if bandwidth throttling cases become persistent and ongoing.