Microsoft Rewards: Bug blocks accounts after redeeming points

Currently, users should be careful when redeeming their Microsoft Rewards points, as there may be a bug that locks the account.

Many players now participate in the Microsoft Rewards program. It’s easy as an Xbox player to earn points and redeem them for benefits. However, you should hold back when redeeming in the near future.

There may be a bug currently affecting Microsoft accounts after the Redemption of points blocked. Accounts from different countries are affected, there are no exceptions or patterns that can be used to tell when this error occurs.

on Reddit Users from Spain, Mexico, France, Brazil, Ireland and some Germans report that they have fallen victim to this error.

This was followed by a response from Redmond regarding this issue from Xbox Loyalty Marketing Manager Daniel Martins. The response says they are aware of the bug and are already working on it. However, until a solution has been found, one should refrain from redeeming pointsif possible.

If it’s too late or you accidentally make a purchase using your Rewards points, you can use this link open a support ticket and get help.

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