Samsung: New firmware against dying SSD 980 Pro

Samsung: New firmware against dying SSD 980 Pro


from Maximilian Hohm
Samsung has released new firmware for the SSD 980 Pro, which is intended to replace defective firmware that, in the worst case, destroys the SSD. An installation by affected users should be carried out as soon as possible so that the expensive SSD is not damaged. Read more about this below.

Recently there have been increasing reports of problems with Samsung’s new 990 Pro SSD. Diagnostic programs such as CrystalDiskInfo or Samsung’s own Magician showed a greatly reduced remaining service life for the quite expensive SSDs. In this regard, Samsung now seems to be more accommodating and should try to find solutions for affected customers. But there are also problems with Samsung 980 Pro. Reports of defective SSDs are piling up, especially from China. The affected models are said to be mostly the 2 TB versions with the firmware 3B2QGXA7.

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The issue shows a smart value of 0E for media and integrity errors and a 03 error for remaining swap space. Samsung’s Magician is recommended to control this problem. In the worst case, more than 32,000 such errors were found in an SSD and an almost new model already had more than 2,000 errors. From a certain point, the problem manifests itself in such a way that the SSD can only be operated in read mode.

Puget Systems emphasizes that read-only mode for an SSD on which an operating system is located means that it can no longer boot and becomes unusable. If your own Samsung 980 Pro gets into this state, the users can no longer save any data and a firmware update will no longer help the affected SSDs. However, Samsung has now released a new firmware that eliminates the problem with the SSDs, provided they are not already defective. Version 5B2QGXA7 should therefore be installed if 3B2QGXA7 is still installed ex works.


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Models that already have 4B2QGXA7 or 5B2QGXA7 installed are not affected by the faulty firmware and accordingly do not have such problems. The installation is done by Samsung’s Magician software, the at Samsung can be downloaded. This will be installed and will automatically search for new firmware for the Samsung SSDs in the system. For the installation you only have to follow the displayed information and should then be on the safe side.

Source: Puget Systems

Reference-www.pcgameshardware.de