Jio warns users to avoid e-KYC scam, tells how to stay safe

e-KYC Scam Protection: Reliance Jio is sending warnings to its entire user base to raise awareness about e-KYC scams. Notably, this is a common trick used by scammers and fraudsters to steal personal details and earn money from users. Usually such scammers access KYC details of users through illegal means.

Keeping this in mind, Reliance Jio has sent a letter warning its users against the increase in e-KYC scams. In such situations, scammers will ask users to share Aadhaar number or e-KYC details or download the app or click on an unverified link. Scammers and fraudsters try to access personal details of users including name, bank details, address and phone number among others.

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How To Stay Safe From e-KYC Scams

With the increase in such incidents, Jio has taken note of the measures that users should take to stay safe.

Firstly, Reliance Jio says that it does not ask users to download any third party apps or software. The official MyJio app provides all the relevant services that the users would require including mobile recharge.

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In particular, the company says that it does not ask users to download any app to update KYC or any verification. The company has said in a letter that users will have to be cautious with SMS or calls as it can cause financial loss. It asks them to refrain from downloading any remote access app and prevents fraudsters from accessing the phone details.

Jio cautions users against answering calls and replying to messages requesting e-KYC verification. If users receive such calls, then those numbers should be blocked immediately.

Users do not need to share their OTP, bank account number or Aadhaar number with anyone. No representative of Jio will ever ask for these details.

Also, the operator warns users not to trust callers who claim that their number will be switched off. All the information related to the user’s number is present in the MyJio app.

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It is suggested that users should not click on unverified or suspicious links shared by anyone claiming to be a Jio representative through SMS. They should also not answer any suspicious calls. Also, the operator advises users not to make calls on incoming SMS regarding KYC completion.